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Le client dans la relation

Marianne Cerf 1 Pierre Falzon 2
1 SADAPT - Systèmes Agraires Développement : Activités, Produits, Territoires
2 CNAM - Conservatoire National des Arts et Métiers [CNAM]
Keywords : INTERACTION CO-PRODUCTION SERVICE PARTICIPATION
Document type :
Book sections
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https://hal.inrae.fr/hal-02833355
Contributor : Migration Prodinra Connect in order to contact the contributor
Submitted on : Sunday, June 7, 2020 - 8:03:21 AM
Last modification on : Monday, February 21, 2022 - 3:38:18 PM

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  • HAL Id : hal-02833355, version 1
  • PRODINRA : 10888

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INRAE | INRA | AGROPARISTECH | CNAM | SADAPT

Citation

Marianne Cerf, Pierre Falzon. Le client dans la relation. Situations de service : travailler dans l'interaction, PUF, 2005, Le Travail Humain, 2-13-053540-2. ⟨hal-02833355⟩

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