Biological control is a major ecosystem service provided by pest natural enemies, even in densely populated areas where the use of pesticides poses severe risks to human and environmental health. However, the impact of urbanization on this service and the abundance patterns of relevant functional groups of arthropods (herbivores, predators, and parasitoids) remain contested. Here, we synthesize current evidence through three hierarchical meta-analyses and show that advancing urbanization leads to outbreaks of sap-feeding insects, declining numbers of predators with low dispersal abilities, and weakened overall biological pest control delivered by arthropods. Our results suggest that sedentary predators may have the potential to effectively regulate sap-feeders, that are one of the most important pests in urban environments. A well-connected network of structurally diverse and rich green spaces with less intensive management practices is needed to promote natural plant protection in urban landscapes and sustainable cities.