Effective biological control agents that can provide sustainable pest control need to be researched in further detail; functional plants (or non-crop insectary plants), in particular, are garnering increased research interest. Much remains to be learned as to how non-crop plants can augment biological control in greenhouse systems. In this study, we combined laboratory and greenhouse assays to assess the extent to which basil (Ocimum basilicum L.) (Lamiales: Lamiaceae) affected the biological control of aphids by the predatory lacewing Chrysopa pallens (Rambur) (Neuroptera: Chrysopidae). In the presence of the target prey (peach aphid; Myzus persicae (Sulzer)), both the vegetative and flowering stages of basil enhanced C. pallens longevity and (early-age) fecundity as compared to a control treatment. When basil plants were established near aphid infested eggplants (Solanum melongena L.), the C. pallens colonization rate improved by 72–92% in the short-term. Lacewing colonization patterns were modulated by the basil planting density and spatial arrangement (i.e., perimeter planting vs. intercropping). Under high density intercrop arrangements, C. pallens colonization rates were highest, its populations persisted longer in the crop, and the aphid numbers declined more rapidly. Our work shows how basil enhanced the key fitness attributes of a generalist predatory lacewing and benefitted aphid biological control in a greenhouse setting.